* Why did the problem come to be?
* How was it discovered?
* Who has already tried to solve the problem?
* Who can help solve the problem?
* Where can information by located?
* What is the threat of the problem?
* How complex is the problem?
* What are the boundaries?
* What are its systems and sub-systems?
* What can be changed? What must be accepted?
* How can it be solved efficiently?
Adapted from "The All New Universal Traveler" by Don Koberg and Jim Bagnall and from "Creative Problem Solving" by Edward and Monika Lumsdaine
Questions to ask yourself during the problem-solving process
* What is the problem?